Privacy Policy

Introduction

Stratos Control Systems is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Stratos Control Systems
Website: https://www.stratoscontrols.com

For the purposes of data protection law, Stratos Control Systems is the “data controller” of your personal information.

Information We Collect

We may collect and process the following personal data:

Information You Provide to Us

Name
Company name
Email address
Telephone number
Job title
Enquiry details
Any information you submit via contact forms, email, or telephone

Information We Collect Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on site
Referring website
Cookies and tracking data

How We Use Your Information

We use your personal data to:

Respond to enquiries and provide quotations
Deliver our products and services
Manage customer relationships
Improve our website and services
Send relevant business communications (where permitted)
Comply with legal obligations

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear permission
Contract – where processing is required to fulfil an agreement
Legitimate Interests – to operate and grow our business
Legal Obligation – to meet regulatory requirements

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyse performance.

Cookies may be used to:

Remember user preferences
Measure website traffic
Understand how visitors use our site

You can control cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

How We Store and Protect Your Data

We implement appropriate technical and organisational measures to protect personal data, including:

Secure servers and systems
Access controls
Data encryption where appropriate
Staff training on data protection

We retain personal data only for as long as necessary for the purposes set out in this policy.

Data Sharing and Third Parties

We do not sell your personal data.

We may share data with trusted third parties who support our operations, including:

Website hosting providers
IT and security providers
CRM and email platforms
Professional advisers

All third parties are required to process data in accordance with UK GDPR.

International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Your Data Protection Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request erasure
Restrict processing
Object to processing
Data portability
Withdraw consent

To exercise your rights, please contact us using the details below.

Marketing Communications

We may send business-related communications where permitted by law.

You may opt out of marketing at any time by:

Using unsubscribe links
Contacting us directly

We will always respect your preferences.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

We recommend reviewing this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@stratoscontrols.com
Website: https://www.stratoscontrols.com/contact-us

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

Statement Review

This Privacy Policy was last updated on: 29 January 2026